Federal IT Program Manager (ServiceNow)

ICF; Richmond (VA); On-site; USD 119,000 - 203,000; Full time

Job summary

ICF, a global advisory and technology services provider, is seeking a Senior Project Manager to lead federal technology engagements from Fort Lee, Virginia. You will drive strategy, governance, and delivery across cross-functional teams to meet critical mission goals.

You will collaborate with federal executives and business SMEs, manage stakeholder expectations, and guide architecture, program governance, and implementation using ServiceNow and related platforms.

Qualifications

• Must be able to obtain a Secret clearance.
• US Citizenship required by the federal government.
• PMP certification.
• BS degree from an accredited institution with 8+ years of Project Management experience.
• 4+ years of experience with low-code/no-code platforms such as ServiceNow.
• 5+ years of experience leading technology consulting engagements with clients.
• 4+ years of Federal experience.

Responsibilities

• Develop technology strategy with Federal executives, SMEs, and stakeholders.
• Lead meetings with senior client leadership to discover current state and goals.
• Develop technology presentations to describe complex choices and trade-offs.
• Collaborate with clients, vendors, and team members to address key challenges.
• Define governance, operating models, and CONOPS to support the mission.
• Document as-is and to-be architectures and business processes.

Skills

Project management

Leadership

Stakeholder management

Communication

Problem solving

Education

BS degree

Tools

ServiceNow

PMP

Job description

ICF, a global advisory and technology services provider, is seeking a Senior Project Manager to lead federal technology engagements from Fort Lee, Virginia. You will drive strategy, governance, and delivery across cross-functional teams to meet critical mission goals.

You will collaborate with federal executives and business SMEs, manage stakeholder expectations, and guide architecture, program governance, and implementation using ServiceNow and related platforms.