Federal Data Center Network Technician (Remote TS/SCI)

Hewlett Packard Enterprise; Iowa (LA); On-site; USD 93,000 - 214,000; Full time

Job summary

Hewlett Packard Enterprise in Manassas, VA, seeks a Federal Installation Support Service Technician to join a high-security data-center team on a multi-year federal contract. The role requires TS/SCI clearance and US citizenship, with onsite daily work and occasional after-hours.

You will handle lifecycle and incident management across data center infrastructure and software platforms, adhering to SLAs and ensuring customer satisfaction on a federal government contract.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• Security+ certification or equivalent security credential preferred.
• US citizenship and TS/SCI clearance required.

Responsibilities

• Maintain data center network and infrastructure on a federal contract.
• Assist in system installations and troubleshooting per standards.
• Monitor IT infrastructure and respond based on incident severity.
• Mentor/consult with team members and customers on complex issues.
• Deliver strategic account support with high-level technical expertise.

Skills

Network engineering

Incident management

Mentoring

Configuration management

Monitoring tools

Troubleshooting

Education

Bachelor's Degree in CS/IS/Engineering

Security+ certification

Tools

ServiceNow

Job description

Hewlett Packard Enterprise in Manassas, VA, seeks a Federal Installation Support Service Technician to join a high-security data-center team on a multi-year federal contract. The role requires TS/SCI clearance and US citizenship, with onsite daily work and occasional after-hours.

You will handle lifecycle and incident management across data center infrastructure and software platforms, adhering to SLAs and ensuring customer satisfaction on a federal government contract.