Credentialing Operations Lead

One Federal Solution; Fresno (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

One Federal Solution is seeking a Credentialing Lead to support operations across multiple federal facilities nationwide, including Fresno, CA. You will coordinate daily credentialing activities, monitor appointments, and maintain accurate issuance records.

Responsibilities include enabling enrollment, activation, and lifecycle management of identification credentials, securing sensitive materials, and providing admin support and reporting to keep programs compliant and efficient.

Qualifications

• High School Diploma required; four years of directly related experience may substitute for education.
• Experience providing administrative or operational support in a professional environment.
• Experience coordinating documentation, scheduling, project support, or office operations.
• Strong organizational and communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Support credentialing operations at assigned locations or within an assigned geographic region.
• Coordinate daily credentialing activities and assist with operational planning.
• Monitor daily appointments using the credentialing scheduling system.
• Support enrollment, issuance, activation, and maintenance of identification credentials.
• Issue and activate SmartID and access credentials.
• Perform certificate rekey, PIN reset, credential updates, and other credential lifecycle activities.
• Maintain credential inventory and accountability using inventory management tools.
• Secure credentials in accordance with established security procedures.
• Contact employees and contractors to schedule credential pickup and activation.
• Collect terminated credentials and ensure proper disposition.
• Maintain accurate records of credential issuance and collection activities.
• Perform Registrar, Activator, and Card Custodian responsibilities as assigned.
• Coordinate shipment of credentialing materials and Light Activation Kits when required.
• Respond to applicant inquiries regarding credential status.
• Prepare reports and documentation supporting credentialing operations.
• Provide administrative support, documentation management, project coordination, and operational support as needed.
• Perform additional credentialing and identity management duties as assigned.

Skills

Organizational skills

Communication skills

Microsoft Office

Education

High School Diploma

Tools

USAccess

Credential printers

Job description

One Federal Solution is seeking a Credentialing Lead to support operations across multiple federal facilities nationwide, including Fresno, CA. You will coordinate daily credentialing activities, monitor appointments, and maintain accurate issuance records.

Responsibilities include enabling enrollment, activation, and lifecycle management of identification credentials, securing sensitive materials, and providing admin support and reporting to keep programs compliant and efficient.