Federal Civilian Agencies Associate Director

Guidehouse Inc.; Arlington (VA); Presencial; USD 125 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Paid Holidays

Resumo da oferta

Guidehouse Inc. is seeking an experienced consultant to lead large-scale Federal managed services engagements, overseeing teams from 25 to 200+ personnel near Arlington, VA.

The role emphasizes service delivery excellence, workforce optimization, and continuous improvement across federal civilian agencies. You should be able to obtain and maintain a Public Trust clearance, with a bachelor’s degree and 7+ years in government consulting.

Qualificações

• Must be able to obtain and maintain a Federal or DoD Public Trust; active clearance preferred.
• Bachelor's Degree from an accredited college/university.
• 7+ years post-graduate consulting experience in federal, state, or local government.
• Experience leading large-scale Federal managed services, outsourcing, or consulting engagements (25–200+ personnel).
• Expertise in service delivery management, operational transformation, workforce optimization, and performance improvement.
• Experience managing operational metrics, SLAs, quality assurance, and continuous improvement programs.

Responsabilidades

• Lead and contribute to large-scale Federal managed services and consulting engagements for workforces of 25 to 200+ personnel.
• Drive service delivery excellence, operational performance, workforce management, and continuous improvement initiatives.
• Support BPO, shared services, and organizational transformation across Federal Civilian Agencies (e.g., USDA, GSA, DOL, USAC, DOC).
• Oversee and improve complex service operations including managed services, contact centers, loan servicing, financial management, and enterprise PMO functions.
• Partner with clients to implement scalable operating models, performance management frameworks, automation, and service optimization strategies.

Conhecimentos

Service delivery management

Operational transformation

Performance improvement

Large-scale federal engagements

SLAs & metrics

Travel readiness

Formação académica

Bachelor's Degree

Descrição da oferta de emprego

Guidehouse Inc. is seeking an experienced consultant to lead large-scale Federal managed services engagements, overseeing teams from 25 to 200+ personnel near Arlington, VA.

The role emphasizes service delivery excellence, workforce optimization, and continuous improvement across federal civilian agencies. You should be able to obtain and maintain a Public Trust clearance, with a bachelor’s degree and 7+ years in government consulting.