Federal Business Analyst — Content & Process Strategy

CGS Federal (Contact Government Services); United States; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off

Job summary

CGS Federal (Contact Government Services) seeks an experienced Business Analyst to collaborate with internal owners and external partners, translating business opportunities into clear functional requirements and practical processes. You will work on content strategy and operational improvements for a federal agency, shaping documentation and training materials for diverse stakeholders.

Applicants should have a minimum of 7+ years in business analysis and a track record with Agile delivery,

Qualifications

• Must be a U.S. Citizen.
• Bachelor's Degree (Computer Science, or engineering).
• 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
• Experience with phase-based and Agile delivery methods.
• Experience with Jira or other Agile tools.
• Ability to clearly communicate technical concepts to both technical and non-technical users.
• Must be able to work well both in a team environment and independently.
• Must possess exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Familiarity with government projects and policy/procedures teams.

Responsibilities

• Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements.
• Develop comprehensive documentation that meets organizational standards, including diagrams, concepts of operations, and monthly status reports.
• Create high-level briefings and communications materials for customers, management, and executive stakeholders.
• Identify, recommend, and implement opportunities for service delivery improvement and new technology implementation.
• Independently gather information from subject matter experts to develop procedure manuals, technical specifications, and process documentation.

Skills

Excellent interpersonal communication

Clear technical communication

Attention to detail

Analytical skills

Agile delivery experience

Education

Bachelor's Degree (Computer Science or engineering)

Tools

Jira

Confluence

Teams

SharePoint

Visio

Job description

CGS Federal (Contact Government Services) seeks an experienced Business Analyst to collaborate with internal owners and external partners, translating business opportunities into clear functional requirements and practical processes. You will work on content strategy and operational improvements for a federal agency, shaping documentation and training materials for diverse stakeholders.

Applicants should have a minimum of 7+ years in business analysis and a track record with Agile delivery,