Federal Account Engagement Specialist

Wildflower International; Santa Fe (NM); On-site; USD 65,000 - 85,000; Full time

Job summary

Wildflower International is seeking an Account Engagement Specialist to manage federal contracts and serve as the primary contact for inquiries. You will respond to quotes, verify pricing and product details, and collaborate with internal teams to deliver seamless service to federal clients.

The role emphasizes relationship management, contract lifecycle oversight, and achievement of sales targets within IT-related federal opportunities. Strong communication and CRM proficiency are essential.

Qualifications

• Strong customer service skills and ability to build relationships.
• Excellent communication and interpersonal abilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Act as the main point of contact for federal clients under existing contracts.
• Respond promptly to quotes, information, and support requests while ensuring contract-term compliance.
• Build and maintain strong client relationships to enhance loyalty and satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Organization

Education

High School diploma

Tools

ERP

CRM

Microsoft Office

Job description

Wildflower International is seeking an Account Engagement Specialist to manage federal contracts and serve as the primary contact for inquiries. You will respond to quotes, verify pricing and product details, and collaborate with internal teams to deliver seamless service to federal clients.

The role emphasizes relationship management, contract lifecycle oversight, and achievement of sales targets within IT-related federal opportunities. Strong communication and CRM proficiency are essential.