FDA-Focused Complaint Specialist (Hybrid, 6-Month)

HireTalent - Staffing & Recruiting Firm; Salt Lake City (UT); Hybrid; USD 31,684 - 33,062; Full time

Job summary

A staffing and recruiting company is seeking a Complaint Analyst for a 6-month contract in Salt Lake City, UT. This hybrid role involves managing complaint escalations, reporting metrics, and ensuring compliance with quality standards in an FDA-regulated environment. Candidates should possess an Associate's degree or equivalent experience in handling customer complaints, especially within medical device sectors. The ideal candidate will demonstrate problem-solving skills and maintain professionalism under pressure.

Qualifications

• Experience with customer complaints and escalations in FDA-regulated environments is critical.
• Ability to maintain accurate records of complaints and communications.
• Strong understanding of FDA complaint reporting preferred.

Responsibilities

• Handle complaint processing escalations in a timely manner.
• Report complaint metrics to relevant functional areas.
• Maintain complaint handling documentation aligned with regulations.

Skills

Problem-solving under pressure

File handling skills

Organizational skills

Professional demeanor in complaints

Education

Associate's degree or equivalent experience

Experience in FDA-regulated environment

Job description

A staffing and recruiting company is seeking a Complaint Analyst for a 6-month contract in Salt Lake City, UT. This hybrid role involves managing complaint escalations, reporting metrics, and ensuring compliance with quality standards in an FDA-regulated environment. Candidates should possess an Associate's degree or equivalent experience in handling customer complaints, especially within medical device sectors. The ideal candidate will demonstrate problem-solving skills and maintain professionalism under pressure.