FBO Assistant Manager — Operations, Service & Leadership

Jet Access; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous benefits package

Paid vacation and holidays

Excellent training programs

Discounted flight training

Job summary

Jet Access is seeking an Assistant FBO Manager to lead operations and mentor a team at our Indianapolis location. You will balance hands-on duties with strategic oversight to ensure high-quality service for general aviation clients.

You will manage daily operations, foster strong client relationships, and drive revenue while maintaining safety and service standards. This role emphasizes leadership, teamwork, and a proactive, concierge-level service mindset.

Qualifications

• As a second-in-command, you oversee day-to-day operations and supervise staff when the FBO Manager is off-site.
• You coordinate aircraft servicing, supervise teams, and ensure timely service delivery.
• Experience in aviation or hospitality supports success in leadership and customer-focused roles.

Responsibilities

• Oversee day-to-day FBO operations and supervise all team members when FBO Manager is not on site.
• Direct and coordinate aircraft servicing activities, ensuring timely and efficient service delivery.
• Coach, mentor, and motivate team members to develop future leaders and maintain high performance standards.
• Assist with hiring, training, coaching, and disciplinary actions for location personnel, including documentation.

Skills

Customer service

Operations coordination

Leadership abilities

Communication skills

Problem solving

Education

High School Diploma or equivalent

Job description

Jet Access is seeking an Assistant FBO Manager to lead operations and mentor a team at our Indianapolis location. You will balance hands-on duties with strategic oversight to ensure high-quality service for general aviation clients.

You will manage daily operations, foster strong client relationships, and drive revenue while maintaining safety and service standards. This role emphasizes leadership, teamwork, and a proactive, concierge-level service mindset.