Fayetteville Residential Installation Technician

CPI Security; Fayetteville (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

60k earnings

Career mobility

Off weekends

Equipment provided

Paid training

Company culture

Community engagement

Health benefits

PTO/holidays

401(k) match

Security system after 90 days

Education assistance

Job summary

CPI Security is seeking a Residential Installation Technician based in Fayetteville, NC to install home security solutions for residential and commercial customers. The role includes assessing customer needs, performing installations, and upselling additional products and services.

You’ll earn a competitive, performance-based income with an average of about $60,000 annually, with an emphasis on up-selling and commissions.

Qualifications

• High School diploma or equivalent (electronics/electrical/HVAC/technical training a plus)
• Strong sales, up-selling and closing abilities
• Mechanical aptitude and problem-solving skills
• Commitment to safety in all work activities
• Ability to work independently and in a team
• Professional appearance and demeanor
• High energy, positive attitude
• Willingness to work weekends
• Knowledge of alarm systems a plus
• Alarm/cable installation or telecom experience a plus

Responsibilities

• Service residential security systems accurately and efficiently
• Meet or exceed performance goals
• Walkthrough homes to determine optimal system configuration and up-sell opportunities
• Explain the service process to customers and manage expectations
• Connect in-home systems to central monitoring and demonstrate use
• Submit billing and payroll paperwork timely and accurately
• Maintain safety to prevent injury and property damage
• Provide exceptional customer service at all times
• Consult with management on issues or concerns
• Clean up work area and maintain equipment and inventory

Skills

Sales skills

Mechanical aptitude

Safety orientation

Team player

Professional appearance

Education

High School diploma

Technical training (electronics/electrical/HVAC)

Job description

CPI Security is looking for a Residential Installation Technician based in Fayetteville, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What You’ll Do:

• Servicing residential security systems accurately and efficiently
• Meeting or exceeding performance goals on a consistent basis
• Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
• Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
• Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
• Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
• Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
• Providing exceptional customer service at all times
• Consulting with management on any issues or concerns
• Cleaning up work area thoroughly
• Maintaining all company equipment, including truck, tools, inventory, etc.
• Maintaining a professional appearance and demeanor at all times

What We’re Looking For:

• High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
• Good sales skills, particularly with strong up-selling and closing abilities
• Mechanical aptitude
• Commitment to safety
• Ability to work effectively both on an individual basis and as part of a team
• Professional appearance and demeanor
• High energy, fun and positive attitude
• Schedule flexibility and the ability to work weekends
• Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
• Alarm, cable installation, or telecom experience, a plus

What’s In It For You!

• $60,000annual average earnings (hourly paid training and 100% uncapped commission)
• PLUS career mobility. This is more than a job!
• Off every other weekend!
• Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
• Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
• Engaging and fun company culture that’s made up of diverse people.
• Volunteer and community engagement opportunities.CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
• Great medical, dental, vision, short- & long-termdisabilityand life insurance options.
• Company paid holidays, floatingholidayand paid time off (PTO).
• 401(k) plan with competitive company match.
• Eligible for free monitored security system after 90 days
• Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in CPI Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.