Fast-Track Auto Service Advisor

Arnie Bauer Buick Cadillac GMC; Matteson (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

401(k) after 1 year

GM Employee Pricing

Closed on Sundays

Additional insurance options

Job summary

Arnie Bauer Buick GMC Cadillac in Matteson, IL is seeking a service advisor to greet customers, collect information, and schedule appointments. You will report vehicle symptoms, estimate costs, and explain work performed.

The role emphasizes customer satisfaction and service leadership in a busy dealership environment. The ideal candidate has automotive knowledge, strong communication, and a desire for a long-term career with a growing organization.

Qualifications

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Job description

Arnie Bauer Buick GMC Cadillac in Matteson, IL is seeking a service advisor to greet customers, collect information, and schedule appointments. You will report vehicle symptoms, estimate costs, and explain work performed.

The role emphasizes customer satisfaction and service leadership in a busy dealership environment. The ideal candidate has automotive knowledge, strong communication, and a desire for a long-term career with a growing organization.