Fast-Paced Quick Lane Service Advisor

Kendall Ford Inc; Meridian (ID); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay plan

Substantial bonus program

Career path development opportunities

Competitive paid time off and paid个人休假

Discounts on parts, service andvehicle

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan w/ Fidelity

Accident and Illness supplementalPlans

Job summary

Kendall Ford of Meridian is seeking a Quick Lane Service Advisor to join Kendall Auto Group in Meridian, Idaho. The role places you at the front line of our service department, coordinating with technicians and sales staff to identify repairs and maintenance for customers.

You will schedule appointments, verify work, and communicate with customers via phone, email, and chat while maintaining accurate records.

Qualifications

• High level customer service experience, strong time management, work ethics and communication skills.
• Ability to make recommendations and prioritize items for customers.
• Dealership experience is preferred but service writing experience is not required.

Responsibilities

• Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify work was properly performed and diagnosed.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information.
• Complete tasks efficiently and organized.
• Use telephone, email, and chat to communicate with customers throughout the day.
• Schedule service appointments.

Skills

Customer service

Time management

Communication skills

Prioritization

Dealership experience

Job description

Kendall Ford of Meridian is seeking a Quick Lane Service Advisor to join Kendall Auto Group in Meridian, Idaho. The role places you at the front line of our service department, coordinating with technicians and sales staff to identify repairs and maintenance for customers.

You will schedule appointments, verify work, and communicate with customers via phone, email, and chat while maintaining accurate records.