Service Receptionist

Kendall-Auto-Group; Meridian (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Competitive PTO and Paid Personal Time

Career path development opportunities

Discounts on parts, service andvehicle

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan

Accident and Illness supplemental plan

Job summary

Kendall Auto Group in Meridian is hiring a Receptionist for our Service team. Leverage customer service skills to field calls, answer questions, and route clients to the right service advisor.

This entry-level, full-time position starts at $17.00/hour and supports a fast-paced automotive service environment. You may greet clients in person occasionally, perform outbound calls to schedule recalls and provide updates, and maintain professional communication with a focus on accuracy and customer

Qualifications

• High level customer service experience.
• Strong communication skills.
• Ability to prioritize tasks and demonstrate good time management.

Responsibilities

• Field all calls for the service department and answer client questions.
• Connect clients with the correct service advisor and take messages as needed.
• Greet clients in person occasionally and schedule service recall appointments with outbound calls.
• Provide service updates to clients and maintain call documentation.
• Handle up to 15 calls per hour in a fast-paced environment.

Skills

Customer service

Communication

Time management

Job description

Description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Receptionist to join our Service team. At Kendall Ford of Meridian, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley.

Some of the benefits of working with Kendall are:

• Competitive hourly pay
• Competitive Paid Time Off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

This is an entry level full-time position starting at $17.00/hour.

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 15 calls per hour. A valid driver's license and clean driving record preferred but not required.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Idaho, Oregon, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

Requirements

We are looking for candidates who have high level customer service experience and strong communication skills, who are goal-oriented with strong work ethics, who can prioritize tasks and demonstrate good time management. Qualified candidates will have a work history showing strong customer service experience.