Fast-Paced Heavy Equipment Service Writer

ASCO Equipment; Euless (TX); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

100% paid health insurance

401(k) and profit sharing

Paid Training

Education assistance for employees' children

Job summary

A leading equipment service company in Euless, Texas is seeking a Service Writer to coordinate maintenance needs and communicate with customers and technicians. The ideal candidate has at least 2 years of experience in a similar role and possesses excellent customer service and communication skills. The role offers competitive compensation, 100% paid health insurance, and unique educational benefits for employees' children.

Qualifications

• 2+ years of experience as a heavy equipment service technician or service writer.
• Ability to work in a fast paced/high volume dealership.
• Proficient computer skills and experience with service programs.

Responsibilities

• Take ownership of customer experience.
• Manage work orders and monitor progress.
• Prepare estimates for repair costs and communicate with customers.

Skills

Customer service

Communication

Detail oriented

Time management

Teamwork

Tools

G-Suite

Job description

A leading equipment service company in Euless, Texas is seeking a Service Writer to coordinate maintenance needs and communicate with customers and technicians. The ideal candidate has at least 2 years of experience in a similar role and possesses excellent customer service and communication skills. The role offers competitive compensation, 100% paid health insurance, and unique educational benefits for employees' children.