Fast-Paced Appointment Coordinator & Front Desk Pro

Sonrava Health; Riverside (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical & Dental Insurance

Vision Coverage

401K Plan

Competitive Salary

Professional Training

Growth Opportunities

Tuition Reimbursement

Job summary

Sonrava Health in Riverside, CA is seeking a fast-paced Receptionist & High-Volume Appointment Coordinator to support a busy clinical environment. You will handle calls, schedule appointments, and proactively contact patients to confirm upcoming visits, ensuring a professional and friendly patient experience.

The role requires strong organization, excellent communication, and comfort with multitasking in a tech-enabled practice.

Qualifications

• Must have strong organizational and time-management abilities.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Comfortable making a high volume of outbound calls.
• Tech-savvy and quick learner of scheduling software.
• Professional, friendly and reliable.

Responsibilities

• Answer and manage incoming calls in a professional and timely manner.
• Schedule and coordinate patient appointments.
• Make outbound calls to confirm upcoming appointments.
• Follow up with patients regarding scheduling details.
• Update patient information and appointment records accurately.
• Manage multiple tasks with competing priorities in a fast-paced setting.
• Utilize scheduling platforms and phone systems efficiently.
• Maintain a clean and welcoming waiting area for patients.
• Support local marketing initiatives and general office duties.

Skills

Organizational Skills

Time-Management

Communication Skills

Customer Service

Outbound Calling

Tech-Savvy

Reliability

Fast-Paced Environment

Education

Multi-line Phone Systems

Tools

Scheduling Software

CRM System

Job description

Sonrava Health in Riverside, CA is seeking a fast-paced Receptionist & High-Volume Appointment Coordinator to support a busy clinical environment. You will handle calls, schedule appointments, and proactively contact patients to confirm upcoming visits, ensuring a professional and friendly patient experience.

The role requires strong organization, excellent communication, and comfort with multitasking in a tech-enabled practice.