Auto Service Advisor – Quick Lane Expert

Jordan Ford; Texas; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical and dental insurance

401K retirement savings plan

Vacation time

Holiday and sick leave

Company paid training

Job summary

A Texas automotive dealership is seeking a Quick Lane Service Advisor to provide consistent, timely, and accurate service to customers. You will greet customers, explain repair orders, and manage service appointments while ensuring high standards of customer satisfaction. Ideal candidates will have a high school diploma, automotive knowledge, and a positive, friendly attitude. Experience in a Ford service department is preferred. Competitive compensation, benefits, and a supportive work environment are offered.

Qualifications

• Must have a high school diploma or equivalent.
• Ford Master Certification preferred.
• Minimum of 2 years in FORD service department.
• Superior customer interaction skills.
• Positive, friendly attitude with customer service mentality.

Responsibilities

• Greet customers and receive vehicle information.
• Schedule return service appointments.
• Explain repair order information to customers.
• Confirm service repairs by test driving vehicles.
• Estimate time for repair and cost.

Skills

Ability to identify the problem quickly

Competent knowledge of automobiles

Effective analytical and communication skills

Effective people skills

Proficient reading, computer, and mathematics skills

Leadership skills

Ability to learn new technology

Ability to multitask

Education

High school diploma or equivalent

Ford Master Certification preferred

Tools

Basic computer skills

Job description

A Texas automotive dealership is seeking a Quick Lane Service Advisor to provide consistent, timely, and accurate service to customers. You will greet customers, explain repair orders, and manage service appointments while ensuring high standards of customer satisfaction. Ideal candidates will have a high school diploma, automotive knowledge, and a positive, friendly attitude. Experience in a Ford service department is preferred. Competitive compensation, benefits, and a supportive work environment are offered.