Fashion Sales Expert & Brand Ambassador

Brobston Group

Brea (CA)

On-site

USD 23,000 - 33,000

Full time

2 days ago
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Benefits offered by this job

Medical/Vision, Dental, Retirement and
Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

Job summary

Nordstrom is seeking a Designated Selling Associate (DSA) to drive sales and deliver exceptional customer service in a fashion-forward environment. You will educate customers on brand trends, maintain product knowledge, and build lasting relationships while collaborating with stylists and other teams.

You’ll engage in in-store and digital selling, participate in product knowledge meetings, and contribute to a well-merchandised department.

Qualifications

  • Excellent communication and interpersonal skills to establish rapport with customers.
  • Ability to excel in a competitive team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to read sales reporting in relation to goals.
  • Understand how to educate customers on new and emerging brands.
  • Confidence with high/low price points and the ability to showcase value to customers.
  • Understanding of customer’s holistic wardrobe and style, with organized follow-up.

Responsibilities

  • Set and achieve sales goals in-store and via digital channels using selling tools and reservations.
  • Build lasting relationships with customers.
  • Provide honest feedback on style, fit, and value to customers.
  • Attend trainings to build fashion and product knowledge.
  • Lead product knowledge sessions with DSAs, Stylists and other departments.
  • Open Nordstrom Rewards accounts to grow customer base.
  • Maintain a ready department through stocking, merchandising, and display updates.

Skills

Customer service
Sales
Product knowledge
Merchandising
Relationship building

Job description

Nordstrom is seeking a Designated Selling Associate (DSA) to drive sales and deliver exceptional customer service in a fashion-forward environment. You will educate customers on brand trends, maintain product knowledge, and build lasting relationships while collaborating with stylists and other teams.

You’ll engage in in-store and digital selling, participate in product knowledge meetings, and contribute to a well-merchandised department.

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