Style Advisor & Brand Specialist

Nordstrom, Inc.; Brea (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a Designated Selling Associate (DSA) to deliver exceptional customer service and fashion expertise. This role focuses on building relationships, educating customers on brand trends, and driving sales through both in-store and digital channels.

You will participate in product knowledge sessions, assist with merchandising, and support peers with brand education. The position requires a flexible schedule to meet business needs and may involve work in multiple departments

Qualifications

• Excellent communication and interpersonal skills to establish rapport with customers
• Ability to excel in a competitive team environment
• Ability to prioritize multiple tasks in a fast-paced environment
• Flexible schedule based on business needs
• Read sales reporting in relation to goals
• Educate customers on new and emerging brands
• Confidence with price points and show the value of items
• Strong understanding of customer’s wardrobe and style

Responsibilities

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (text and social media), and reservations
• Build lasting relationships with customers
• Provide honest and confident feedback to customers about style, fit and value of the item
• Seek fashion and product knowledge, including attending meetings and trainings
• Build relationships with other DSAs, Stylists, and surrounding departments
• Provide product feedback to DM to help better the assortment
• Drive predictable business through appointment-based selling during event and non-event timeframes
• Keep the department customer ready through stocking, re-merchandising, display, price markdowns, transfers and cleaning
• Grow sales by opening new Nordstrom Rewards program accounts

Skills

Customer service

Communication

Sales skills

Time management

Product knowledge

Brand education

Pricing confidence

Wardrobe styling

Job description

Nordstrom, Inc. is seeking a Designated Selling Associate (DSA) to deliver exceptional customer service and fashion expertise. This role focuses on building relationships, educating customers on brand trends, and driving sales through both in-store and digital channels.

You will participate in product knowledge sessions, assist with merchandising, and support peers with brand education. The position requires a flexible schedule to meet business needs and may involve work in multiple departments