Fashion Sales Advisor: Elevate Customer Experience

H&M; Bismarck (ND); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Staff discount card

HIP (Incentive Program)

Global development opportunities

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through our store while actively selling our fashion products. You will leverage your product knowledge to inform customers and support a seamless Omni experience where available.

The role emphasizes a strong customer focus, collaboration with team members, and adherence to store procedures to hit sales targets. A passion for fashion and previous retail experience are valued assets.

Qualifications

• Passionate about fashion and in-store experiences.
• Strong customer service and sales mindset.
• Excellent communication, creativity and collaboration.
• Experience in fashion or retail is preferred.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store and omni experiences where available.
• Engage with customers to deliver exceptional service.
• Guide customers through fashion trends, stories and products in all areas of the store.
• Promote and sell products actively to customers.
• Represent the H&M brand positively during all interactions.
• Support with actions to reach sales targets with store management.

Skills

Customer service

Sales experience

Fashion knowledge

Team collaboration

Communication

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through our store while actively selling our fashion products. You will leverage your product knowledge to inform customers and support a seamless Omni experience where available.

The role emphasizes a strong customer focus, collaboration with team members, and adherence to store procedures to hit sales targets. A passion for fashion and previous retail experience are valued assets.