Fashion Sales Advisor - Elevate Customer Style

SmartRecruiters, Inc.; Billings (MT); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Staff discount

Career development opportunities

Benefits package

Job summary

H&M is seeking a Sales Advisor to welcome customers, share fashion knowledge, and actively sell our products in-store. You will guide customers through the Omni experience and maintain a clean, organized sales floor.

The role emphasizes teamwork, excellent service, and promotional activity for loyalty programs, while supporting garment care and store operations to hit sales targets. Prior retail experience and strong communication help you thrive in a fast-paced environment.

Qualifications

• Experience in fashion or retail customer service.
• Ability to upsell and promote loyalty programs.
• Flexible to work in a fast-paced store.
• Strong communication and teamwork.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store and omni experience.
• Willingness to engage and have conversations with customers to provide excellent service.
• Guide customers through our fashion trends, stories & products in all areas of the store.
• Ability to effectively promote and sell our products to customers.
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
• Representing yourself and the H&M brand positively during all customer interactions.
• Support with commercial or operational actions to reach sales targets with store management team.
• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
• Operate fitting room and checkout areas according to best practice & processes.
• Contribute to a clean and tidy sales floor and back of house (including stockrooms).
• Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines.
• Ensure good stock levels with replenishment routines on sales floor.
• Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc.
• Support with opening and closing of the store.
• Following all H&S guidelines and legal requirements applicable to role and responsibilities.

Skills

Fashion knowledge

Sales experience

Customer service

Communication

Team player

Tools

POS system

Stock management

Job description

H&M is seeking a Sales Advisor to welcome customers, share fashion knowledge, and actively sell our products in-store. You will guide customers through the Omni experience and maintain a clean, organized sales floor.

The role emphasizes teamwork, excellent service, and promotional activity for loyalty programs, while supporting garment care and store operations to hit sales targets. Prior retail experience and strong communication help you thrive in a fast-paced environment.