Fashion Sales Account Executive

Mello; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

PTO

Paid holidays

Health/dental/vision insurance

Job summary

Mello, a premium custom merchandise company in Austin, TX, is seeking an Account Executive to turn inbound leads into signed orders, working with our Senior Account Executive. You’ll learn our process, build your own pipeline, and grow into a full Account Executive role.

This role emphasizes relationship-building over transactional selling, with top customers returning for more. You’ll engage food, beverage, hospitality, lifestyle, and consumer brands, guiding them through options and timelines

Qualifications

• 2+ years in sales or client-facing role.
• Strong communication by phone, email, and in person.
• Organized with follow-up discipline.
• Motivated by goals and commission.
• Interest in brands, design, apparel, or merchandise.
• Comfort with CRMs and spreadsheets.
• Bonus: experience selling custom apparel or creative services.

Responsibilities

• Qualify inbound leads and respond quickly.
• Conduct discovery calls to learn goals, timeline, and budget.
• Build quotes and proposals with design and production support.
• Guide clients through product options, decoration methods, and turnaround times.
• Close first orders and set up repeat business.
• Do outbound outreach to target brands to build your pipeline.
• Keep Monday.com CRM accurate: leads, notes, next steps.
• Hand off orders clearly so production and customer service can deliver.
• Hit weekly activity and monthly revenue goals.

Skills

Sales experience

Excellent communication

Follow-up

Goal oriented

Brand/apparel interest

CRM proficiency

Commission-driven

Outbound prospecting

Team collaboration

Tools

Monday.com

Job description

Mello is a premium custom merchandise company for modern brands. We handle the whole thing: creative strategy, design, product development, production, and fulfillment. Our clients are food, beverage, hospitality, lifestyle, and consumer brands, including some you already know.

The role

We get a lot of interest from great brands, and we need more people who can turn that interest into long-term customers. As an Account Executive, you'll handle new leads from first call to signed order, working with our Senior Account Executive. You'll learn our process, build your own pipeline, and grow into a full Account Executive role.

This isn't transactional selling. Our best customers come back again and again, and your job is to start those relationships.

What you'll do

• Respond quickly to inbound leads and qualify them
• Run discovery calls to understand each brand's goals, timeline, and budget
• Build quotes and proposals with support from our design and production teams
• Guide clients through product options, decoration methods, and turnaround times
• Close first orders and set up the relationship for repeat business
• Do outbound outreach to target brands to build your own pipeline
• Keep our CRM (Monday.com) accurate: every lead, note, and next step
• Hand off orders clearly so production and customer service can deliver
• Hit weekly activity and monthly revenue goals

What we're looking for

• 2+ years in sales, account management, or a client-facing role (agency, hospitality, retail, or apparel is a plus)
• Clear, confident communicator by phone, email, and in person
• Organized and quick with follow-up. Nothing slips through the cracks.
• Motivated by goals and commission, and coachable
• Genuine interest in brands, design, apparel, or merchandise
• Comfortable with CRMs, spreadsheets, and learning new tools
• Bonus: experience selling custom apparel, merchandise, print, or creative services

Why Mello

• Sell something people are excited to buy, to brands you'll recognize
• Real coaching and a clear path to Account Executive
• Commission that rewards the relationships you build, including repeat orders
• A small team that moves fast, with the factory down the hall
• Salary + commission
• Benefits: PTO, paid holidays, health/dental/vision insurance available after set period