Fashion Retail Leader: Build Loyalty & Style

J.Crew; Norfolk (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

PTO with holidays

401(k) with company matching

Job summary

J.Crew is seeking an Assistant Manager for our Norfolk, VA store. You will join the store leadership team, driving profitability through genuine customer connections and brand loyalty while coaching the sales team for peak performance.

You’ll collaborate with leadership to adapt strategies for business success and ensure smooth operational support as needed. You have 1–2 years of retail management experience, a passion for our brand and customers, and the ability to lead with flexibility,

Qualifications

• 1–2 years retail management experience with a similar scope.
• Passion for brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.

Responsibilities

• Support Store Director & Associate Store Manager to drive profitability and brand connection.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training, and development as needed.
• Partner to create a collaborative environment for all associates.
• Lead teams to exceed goals and deliver best-in-class service.
• Lead product knowledge sessions to boost authentic customer connections.
• Engage the community and build loyalty through events.

Skills

Retail management

Customer service

Leadership

Teamwork

Job description

J.Crew is seeking an Assistant Manager for our Norfolk, VA store. You will join the store leadership team, driving profitability through genuine customer connections and brand loyalty while coaching the sales team for peak performance.

You’ll collaborate with leadership to adapt strategies for business success and ensure smooth operational support as needed. You have 1–2 years of retail management experience, a passion for our brand and customers, and the ability to lead with flexibility,