Fashion Retail Assistant Manager: Lead & Delight Customers

J.Crew Factory; Nebraska; On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Discount on brand products (60%)

401(k) with company match

Medical and prescription coverage

Paid time off and holidays

Entertainment, travel, fitness, mobile

Job summary

J.Crew Factory in Nebraska is seeking an Assistant Manager to lead a team, drive profitability, and deliver exceptional customer service. You’ll collaborate with the Store Director and leadership team to execute brand strategies and ensure smooth operations across all store functions.

You will coach sales associates, support recruiting and training, and help build a positive, high-performing work environment. The role requires flexibility to work nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for our brand, customers and teams; stay current with fashion trends.

Responsibilities

• Support Store Director & Assistant Store Manager to drive profitability through brand connection and guest service.
• Own divisions like Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Foster a collaborative environment across associates.
• Ensure the team exceeds goals with best-in-class service.
• Lead product knowledge sessions to elevate customer connections.
• Develop community engagement and loyalty through events.
• Step into various sales floor roles when needed.

Skills

retail management

customer service

team leadership

communication skills

problem solving

Job description

J.Crew Factory in Nebraska is seeking an Assistant Manager to lead a team, drive profitability, and deliver exceptional customer service. You’ll collaborate with the Store Director and leadership team to execute brand strategies and ensure smooth operations across all store functions.

You will coach sales associates, support recruiting and training, and help build a positive, high-performing work environment. The role requires flexibility to work nights, weekends, and holidays.