Keyholder - The Greene Rack

Nordstrom; Beavercreek (OH); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical + Vision

Merchandise Discount

PTO & Holidays

Job summary

Nordstrom is seeking a motivated Key Holder to support daily store operations and maximize sales while upholding operational standards. This role emphasizes outstanding customer service, ownership of tasks, and leadership in a fast-paced retail environment.

You will assist in opening/closing routines, train team members, and guide colleagues to deliver an exceptional customer experience. Responsibilities include keeping floors organized and engaging customers in Nordstrom events, rewards, and

Qualifications

• Ownership, accountability, initiative
• Customer-centric problem solving
• Ability to adapt to new initiatives and services
• Strong multi-tasking in a fast-paced environment
• Physical ability: lift up to 25 pounds regularly and up to 50 pounds occasionally

Responsibilities

• Open/close routines and support daily store operations
• Lead by example to meet personal and company goals and deliver customer service
• Train and guide team members to deliver outstanding service
• Inform customers about Nordstrom events, gift cards, Rewards program and mailing list
• Maintain organized selling floors and stockrooms
• Perform inventory processes, including ticketing and check-in of merchandise
• Keep selling floors and stockrooms clean and organized

Job description

Job Description

The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards.

Job Description

The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards.

A day in the life…

• Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day
• Support employees to deliver outstanding customer service by teaching and training
• Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
• Assist in maintaining selling floors and stockrooms organized
• Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Assist in maintaining clean and organized selling floors and stockrooms

You own this if you have…

• A high level of ownership, accountability, and initiative
• The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
• The ability to quickly adapt to new initiatives, concepts, and services within the store
• Proven success in working in a fast-paced environment with the ability to multi-task
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
• A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more
• Physical Requirements:
• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.65 - $18.35 Hourly

We’ve got you covered…

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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