Fashion Advisor

brobstongroup.com - Jobboard; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a dedicated individual to provide exceptional client service on the boutique floor in Chicago. You will develop new customer relationships, convert walk-in traffic into clients, and ensure a luxury experience through styling expertise.

The role requires a minimum of 3 years of related experience, excellent communication skills, and a flexible schedule. Join us to deliver elevated experiences that align with our luxury brand standards.

Qualifications

• Minimum 3 years of related experience in retail or client service.
• Ability to communicate effectively and build relationships.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Develop new customers and convert walk-in traffic to clients.
• Provide warm, prompt, and professional client service.
• Build lasting client relationships through outreach.

Skills

Client relationship management

Communication skills

Sales experience

Styling expertise

Education

High School Diploma or equivalent

Job description

Summary

Provide exceptional client service on the boutique floor to drive sales and build long-term client relationships. Convert walk-in traffic into clients and brand ambassadors through styling expertise, outreach, and follow-up. Work collaboratively with the sales team and boutique leadership to deliver elevated client experiences.

Responsibilities

• Develop new customers and convert walk-in traffic to clients through styling and product knowledge
• Deliver prompt, professional, warm, and courteous service to optimize the client experience
• Build and maintain client relationships through consistent outreach and follow-up
• Accept and manage repairs and alterations, ensuring timely client communication
• Collaborate with team and boutique leadership to meet sales and service goals

Requirements

• Minimum 3 years of related experience
• High School Diploma or equivalent
• Ability to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidays
• Full-time, in-store presence required
• Excellent communication skills; foreign language skills preferred
• Passion for fashion, client service, and luxury brand standards