Fashion Advisor - Soho

CHANEL; New York (NY); On-site; USD 58,240 - 64,480; Full time

Benefits offered by this job

Well-being resources

Paid time off

401K and other incentives

Healthcare offerings

Life, disability, and travel insurance

Commuter transit and parking

Job summary

CHANEL is seeking a Fashion Advisor with a passion for client service and expertise in fashion. The role delivers superior service, increases conversion and retention, drives revenue, and inspires brand loyalty. You will report to the boutique leadership and collaborate with a diverse sales team to elevate the client experience.

The position is full-time, in-store, and in-person. Responsibilities include developing new customers, converting walk-in traffic, building client relationships, and

Qualifications

• Minimum 3 years of related experience.
• Excellent communication skills.
• Ability to work a flexible schedule including late nights, weekends, and some holidays.
• Foreign language skills preferred but not required.
• Passion for CHANEL and its history.

Responsibilities

• Lead the development of new customers, converting walk‑in traffic into clients and brand ambassadors.
• Optimize the client experience by providing a prompt, professional, warm, and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can‑do attitude to consistently raise the level of service and exceed client expectations.
• Take in repairs and maintain consistent follow‑up with clients regarding repairs and alterations.

Skills

Excellent communication

Team-oriented

Service-minded

Curiosity & learning

Education

High School Diploma or equivalent

Job description

About the role

We are looking for a Fashion Advisor with a passion for client service and expertise in fashion. The Fashion Advisor will consistently provide superior service to clients, increase conversion and retention, drive revenue, and inspire brand loyalty. The role reports to the boutique’s leadership and works with a diverse sales‑team.

Key Responsibilities

• Lead the development of new customers, converting walk‑in traffic into clients and brand ambassadors.
• Optimize the client experience by providing a prompt, professional, warm, and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can‑do attitude to consistently raise the level of service and exceed client expectations.
• Take in repairs and maintain consistent follow‑up with clients regarding repairs and alterations.

Qualifications

• Minimum 3 years of related experience.
• High School Diploma or equivalent.
• Ability to lift 15 lbs.
• Ability to work a flexible schedule, including late nights, weekends, and some holidays.
• Foreign language skills preferred but not required.
• Passion for CHANEL, its history, products, and social initiatives.
• Curiosity and desire to learn and grow professionally.
• Excellent communication skills.
• Team‑oriented, collaborative and service‑mindful attitude.

Position Logistics

• Full‑time, in‑store and in‑person presence required.
• Front of house fashion sales and client service delivery to drive business results.

Compensation

The anticipated hourly rate is $28.00–$31.00. Base salary is one component of total compensation, which may include additional components, benefits, and perks.

Benefits and Perks

• Well‑being resources: dedicated paid time off for well‑being and a well‑being fund.
• Family and caregiving benefits: inclusive parental leave, fertility support, and more.
• Paid time off: vacation, holiday, sick, and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings: medical, dental, vision, MDLIVE, One Medical, flexible spending accounts, HSA, and employee assistance program.
• Life, disability, and travel insurance.
• Commuter transit and parking benefits.