Fandom-Driven Store Leader: Grow Sales & Talent

Hot Topic

Lansing (MI)

In loco

USD 45.000 - 65.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Hot Topic in Michigan is seeking a Store Manager to lead a mall location, drive sales, and deliver an exceptional in-store experience for customers and employees. You'll recruit, develop, and coach a passionate team, manage operations, payroll, schedules, and loss prevention, and partner with leadership to implement programs that boost engagement and performance.

As the store leader, you'll leverage data, merchandise plans, and promos to hit targets while delivering outstanding customer service

Competenze

  • 1–2 years retail store management experience.
  • High school diploma or GED; a degree is a plus.
  • Strong communication, recruiting, and operations skills.
  • Ability to adapt to a fast-changing retail environment.

Mansioni

  • Meet sales plans and targets and drive store performance.
  • Recruit, develop, and retain a collaborative and passionate team.
  • Lead customer engagement through social media, store apps, and clienteling.
  • Maintain operational structure, delegation, autonomy, and customer-first selling.
  • Monitor shrink, payroll hours, schedules, and external factors affecting business.
  • Collaborate with leadership on trends and feedback; run sales reports.
  • Merchandise with planograms and launch promos on time.
  • Mentor and recognize staff to build bench strength.

Conoscenze

Store management
Communication
Recruiting
Operations
Leadership
Customer service
Team development

Formazione

High school diploma or GED
College degree (preferred)

Strumenti

POS systems

Descrizione del lavoro

Hot Topic in Michigan is seeking a Store Manager to lead a mall location, drive sales, and deliver an exceptional in-store experience for customers and employees. You'll recruit, develop, and coach a passionate team, manage operations, payroll, schedules, and loss prevention, and partner with leadership to implement programs that boost engagement and performance.

As the store leader, you'll leverage data, merchandise plans, and promos to hit targets while delivering outstanding customer service

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