Fandom-Driven Store Leader: Grow Sales & Talent

Hot Topic; Lansing (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Hot Topic in Michigan is seeking a Store Manager to lead a mall location, drive sales, and deliver an exceptional in-store experience for customers and employees. You'll recruit, develop, and coach a passionate team, manage operations, payroll, schedules, and loss prevention, and partner with leadership to implement programs that boost engagement and performance.

As the store leader, you'll leverage data, merchandise plans, and promos to hit targets while delivering outstanding customer service

Qualifications

• 1–2 years retail store management experience.
• High school diploma or GED; a degree is a plus.
• Strong communication, recruiting, and operations skills.
• Ability to adapt to a fast-changing retail environment.

Responsibilities

• Meet sales plans and targets and drive store performance.
• Recruit, develop, and retain a collaborative and passionate team.
• Lead customer engagement through social media, store apps, and clienteling.
• Maintain operational structure, delegation, autonomy, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Collaborate with leadership on trends and feedback; run sales reports.
• Merchandise with planograms and launch promos on time.
• Mentor and recognize staff to build bench strength.

Skills

Store management

Communication

Recruiting

Operations

Leadership

Customer service

Team development

Education

High school diploma or GED

College degree (preferred)

Tools

POS systems

Job description

Hot Topic in Michigan is seeking a Store Manager to lead a mall location, drive sales, and deliver an exceptional in-store experience for customers and employees. You'll recruit, develop, and coach a passionate team, manage operations, payroll, schedules, and loss prevention, and partner with leadership to implement programs that boost engagement and performance.

As the store leader, you'll leverage data, merchandise plans, and promos to hit targets while delivering outstanding customer service