Fandom-Driven Store Leader

Hot Topic, Inc.; Independence (MO); On-site; USD 42,000 - 68,000; Full time

Job summary

Hot Topic, Inc. in Independence, MO, is seeking a Store Manager to lead the store team, hit sales targets, recruit and develop staff, and manage performance.

You’ll deliver strong customer service in a high-energy mall environment and become a key driver of the in-store experience for customers and employees. You will recruit, mentor, and retain a passionate team, oversee operations, payroll, scheduling, and loss prevention, and stay connected with trends to maximize engagement.

Qualifications

• 1–2 years of retail store management experience with a track record leading teams.
• High school diploma or GED (degree a plus).
• Able to adapt to a fast-changing retail environment.
• Open-minded about pop culture trends and fandoms.
• Proficient in navigating a store, merchandising, and stock handling.

Responsibilities

• Achieve store sales plans and comparable sales goals.
• Recruit, develop and retain a collaborative, passionate team.
• Lead customer engagement through social media and clienteling.
• Maintain operational discipline: scheduling, payroll hours, and shrink prevention.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and leverage data to guide strategy.
• Merchandise using planograms and launch promotions on time.
• Mentor staff through recognition and feedback.

Skills

Communication

Recruiting

Operations

Store leadership

Education

High school diploma or GED

Job description

Hot Topic, Inc. in Independence, MO, is seeking a Store Manager to lead the store team, hit sales targets, recruit and develop staff, and manage performance.

You’ll deliver strong customer service in a high-energy mall environment and become a key driver of the in-store experience for customers and employees. You will recruit, mentor, and retain a passionate team, oversee operations, payroll, scheduling, and loss prevention, and stay connected with trends to maximize engagement.