Fandom Sales Associate — In-Store Experience

Hot Topic, Inc.; Allen (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hot Topic, Inc. is seeking a Sales Associate to deliver an engaging shopping experience for fans of music and pop culture. You will share fandom knowledge, stock shelves, and help merchandise the store to be visually appealing while focusing on the in-store experience.

You will handle transactions, assist with planogram changes, communicate trend information to management, and work with the team to keep the store tidy and welcoming. Ability to lift up to 50 pounds may be required.

Qualifications

• Experience in a retail environment is preferred.
• Strong customer service and selling skills are essential.
• Must be at least 16 years old to join the fandom force.
• Ability to collaborate with the team and management.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return.
• Cover the sales floor zone and maintain visual standards.
• Operate the register and drive add-on sales using fandom knowledge.
• Assist with planogram changes and merchandising adjustments.
• Share fashion and music trend information with management and HQ partners.
• Help prevent theft and maintain store security and order.
• Maintain stock room organization and keep the store tidy.
• Support other activities as assigned by your Store Leader.

Skills

Retail experience

Customer service

Team collaboration

Communication skills

Age 16+

Job description

Hot Topic, Inc. is seeking a Sales Associate to deliver an engaging shopping experience for fans of music and pop culture. You will share fandom knowledge, stock shelves, and help merchandise the store to be visually appealing while focusing on the in-store experience.

You will handle transactions, assist with planogram changes, communicate trend information to management, and work with the team to keep the store tidy and welcoming. Ability to lift up to 50 pounds may be required.