Music & Pop Culture Retail Sales Associate

Hot Topic, Inc.; Schaumburg (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Hot Topic, Inc. is seeking a Sales Associate who is passionate about music and pop culture to create an engaging in-store experience.

You will share your fandom knowledge, stock merchandise, and help customers find items they love while enhancing the visual presentation of the store. You will be the face of the brand on the shop floor, provide excellent customer service, and use your knowledge to drive add-on sales at the register.

Qualifications

• Retail experience preferred.
• Strong customer service skills.
• Must be at least 16 years old.
• Passion for music and pop culture.

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits.
• Cover the sales floor zones and keep areas visually up to standard.
• Operate the register and process sales with add-ons like BOPIS and curbside pickup.
• Assist with planogram changes and merchandising setup.
• Share fashion and music trend information with management and HQ partners.
• Maintain stock room organization and ensure the store stays tidy.

Skills

Customer service

Sales skills

Team collaboration

Product knowledge

Job description

Hot Topic, Inc. is seeking a Sales Associate who is passionate about music and pop culture to create an engaging in-store experience.

You will share your fandom knowledge, stock merchandise, and help customers find items they love while enhancing the visual presentation of the store. You will be the face of the brand on the shop floor, provide excellent customer service, and use your knowledge to drive add-on sales at the register.