Fandom Experience Specialist — In-Store Merch & Service

Hot Topic; Whitehall (Lehigh County); On-site; USD 28,000 - 34,000; Part time

Job summary

Hot Topic in Whitehall is seeking a passionate Sales Associate to create memorable shopping experiences for fans of music and pop culture. You will be pivotal in ensuring customer satisfaction, sharing product knowledge, and helping merchandise the store effectively.

The ideal candidate will have retail experience, exceptional customer service skills, and the ability to work collaboratively within a team. Join us and let your fandom shine!

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• At least 16 years of age.

Responsibilities

• Provide an amazing shopping experience to customers.
• Cover the sales floor zone and maintain visual standards.
• Process sales transactions using fandom knowledge.
• Communicate trend information to management.
• Maintain stock room organization and store tidiness.
• Collaborate effectively with team members.

Skills

Customer service

Collaboration

Product knowledge

Job description

Hot Topic in Whitehall is seeking a passionate Sales Associate to create memorable shopping experiences for fans of music and pop culture. You will be pivotal in ensuring customer satisfaction, sharing product knowledge, and helping merchandise the store effectively.

The ideal candidate will have retail experience, exceptional customer service skills, and the ability to work collaboratively within a team. Join us and let your fandom shine!