Fandom-Focused Retail Sales Associate

Hot Topic; Indiana (PA); On-site; USD 28,000 - 34,000; Full time

Job summary

Hot Topic is seeking a Sales Associate to energize the store experience for fans of music and pop culture. You will use your product knowledge to help customers find merch and keep the store visually engaging.

Responsibilities include stocking, operating the register, and driving add-on sales with services like BOPIS and curbside pickup. You’ll collaborate with the team to maintain a welcoming, organized shop floor and back stock area.

Qualifications

• Retail experience
• Must be at least 16 years old
• Love for music and pop culture
• Able to lift up to 50 pounds

Responsibilities

• Provide an amazing shopping experience to encourage return purchases.
• Cover the sales floor and maintain visual standards.
• Process sales at the register and drive add-on sales including BOPIS and curbside pickup.
• Share fashion and music trend information with management and HQ partners.
• Assist with stockroom organization and store tidiness; support theft prevention efforts.
• Collaborate with team and management on store operations and merchandising.

Skills

Customer service

Sales

Merchandising

Visual merchandising

Teamwork

Communication

Lifting up to 50 pounds

Tools

POS system

Job description

Hot Topic is seeking a Sales Associate to energize the store experience for fans of music and pop culture. You will use your product knowledge to help customers find merch and keep the store visually engaging.

Responsibilities include stocking, operating the register, and driving add-on sales with services like BOPIS and curbside pickup. You’ll collaborate with the team to maintain a welcoming, organized shop floor and back stock area.