Fandom Sales Associate: Create Epic In-Store Experience

Hot Topic; Arvin (CA); On-site; USD 23,419 - 24,796; Full time

Job summary

Hot Topic in Arvin, CA is seeking a Sales Associate who loves music and pop culture. You will deliver excellent customer service, share your fandom knowledge, stock and merchandise the store, and focus on delivering an outstanding in-store experience.

You will work the floor, operate the register, and drive add‑on sales using available benefits. You’ll help with planogram changes and communicate trends to management and HQ partners.

Qualifications

• Previous experience in a retail environment.
• Superpowers in providing customer service and selling.
• You’ll have to be at least 16 years of age to join the fandom force.
• Avenger‑like collaboration and communication skills.
• The usual retail stuff: able to navigate your way around the store, merchandise products, and lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – process sales transactions and drive add-ons using benefits like BOPIS and curbside pickup. Assist with planogram changes.
• Let your voice be heard! Communicate fashion & music trend information to management and HQ partners.
• Support the maintenance of the store; keep the stock room organized and the store tidy.

Skills

Customer service

Sales

Team collaboration

Store operations

Job description

Hot Topic in Arvin, CA is seeking a Sales Associate who loves music and pop culture. You will deliver excellent customer service, share your fandom knowledge, stock and merchandise the store, and focus on delivering an outstanding in-store experience.

You will work the floor, operate the register, and drive add‑on sales using available benefits. You’ll help with planogram changes and communicate trends to management and HQ partners.