Fandom Experience Specialist — In-Store Merch & Service

Hot Topic; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Hot Topic in Indianapolis is seeking a passionate Sales Associate to enhance the shopping experience for music and pop culture fans. In this role, you will provide excellent customer service, manage the sales floor, and support merchandising efforts while ensuring the store is visually appealing.

Successful candidates will have retail experience, strong customer service skills, and a teamwork mindset. If you are at least 16 years old and love pop culture, this may be the perfect opportunity for you!

Qualifications

• Previous experience working in a retail environment.
• Superpowers in providing customer service and selling.
• Must be at least 16 years of age.

Responsibilities

• Provide an amazing shopping experience to encourage customer returns.
• Maintain visual standards on the sales floor.
• Process sales transactions and drive add-on sales.
• Collaborate with management on fashion and music trends.
• Help keep the stock room organized.

Skills

Customer service

Product knowledge

Collaboration

Communication

Job description

Hot Topic in Indianapolis is seeking a passionate Sales Associate to enhance the shopping experience for music and pop culture fans. In this role, you will provide excellent customer service, manage the sales floor, and support merchandising efforts while ensuring the store is visually appealing.

Successful candidates will have retail experience, strong customer service skills, and a teamwork mindset. If you are at least 16 years old and love pop culture, this may be the perfect opportunity for you!