Fandom Experience Specialist — In-Store Merch & Service

Hot Topic; Roseville (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Hot Topic in Roseville, Michigan is seeking a passionate Sales Associate to create a memorable shopping experience for customers. As part of the team, you'll leverage your fandom knowledge to provide excellent customer service and maintain the store's visual standards.

The ideal candidate will have retail experience and a love for music and pop culture. Join us and become a vital part of our success while enjoying the perks of working in a fun and dynamic environment.

Qualifications

• Previous experience working in a retail environment.
• Must be at least 16 years of age.
• Ability to lift boxes up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return.
• Ensure assigned sales floor areas are up to visual standards.
• Process sales transactions and drive add-on sales.
• Communicate trend information to management.
• Help keep the stock room organized and the store tidy.
• Work collaboratively with the team to achieve goals.
• Assist with any other activities as assigned.

Skills

Customer service skills

Sales skills

Product knowledge

Collaboration

Communication

Job description

Hot Topic in Roseville, Michigan is seeking a passionate Sales Associate to create a memorable shopping experience for customers. As part of the team, you'll leverage your fandom knowledge to provide excellent customer service and maintain the store's visual standards.

The ideal candidate will have retail experience and a love for music and pop culture. Join us and become a vital part of our success while enjoying the perks of working in a fun and dynamic environment.