Fandom-Driven Store Leader & Team Builder

Hot Topic; Anchorage (AK); On-site; USD 52,000 - 70,000; Full time

Job summary

Hot Topic is seeking a Store Manager to lead our store in delivering results and an exceptional in-store experience. You will drive sales, recruit and develop a high-performing team, and manage operations with a customer-first mindset in a mall setting.

You will engage customers, leverage data and promotions, mentor staff, and ensure seamless execution of plans and policies to maintain brand standards and service excellence.

Qualifications

• 1–2 years retail store management experience.
• High school diploma or GED.
• Strong communication, recruiting, and operations skills.
• Resilience to fast-changing retail environment.
• Interest in pop culture and fandom trends.

Responsibilities

• Meet store sales plan and comp goals.
• Recruit, develop, and retain a passionate store team.
• Engage customers and drive loyalty via social/media.
• Maintain an operational balance of structure, delegation, and customer-first selling.
• Monitor shrink, payroll, schedules, and external factors.
• Communicate trends and feedback with leadership.
• Run sales reports and use data to guide strategy.
• Merchandise compellingly using planograms and launch promos.
• Mentor and develop bench strength through recognition.

Skills

Communication

Recruiting

Operations

Leadership

Customer service

Education

High school diploma or GED

Tools

POS system

Planograms

Scheduling software

Reporting tools

Job description

Hot Topic is seeking a Store Manager to lead our store in delivering results and an exceptional in-store experience. You will drive sales, recruit and develop a high-performing team, and manage operations with a customer-first mindset in a mall setting.

You will engage customers, leverage data and promotions, mentor staff, and ensure seamless execution of plans and policies to maintain brand standards and service excellence.