Fan Shop Team Member (Part Time)

Hornets Basketball Brand; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading sports entertainment company located in Charlotte, NC, is seeking enthusiastic individuals to provide outstanding guest service at the Hornets Fan Shop during game nights. Responsibilities include cashiering, merchandising, and maintaining a welcoming environment for guests. Applicants should possess strong interpersonal skills and have experience in customer service. This role is ideal for those who enjoy working in a fast-paced, lively setting. Join us and contribute to an enjoyable atmosphere for all attendees.

Qualifications

• Ability to maintain guest service standards.
• Experience in cashiering and register operations.
• Strong interpersonal skills for greeting customers.

Responsibilities

• Provide excellent guest service during events.
• Handle cashier duties and manage register counts.
• Replenish stock in the Fan Shop and kiosks.
• Merchandise products effectively.

Skills

Guest service standards

Cashiering

Merchandising

Customer interaction

Job description

Greet all guests with a smile. Provide guest service at the Hornets Fan Shop or various retail kiosks in Spectrum Center. Cashiering, merchandising, greeting and general store/kiosk upkeep primarily on Hornets game nights.

Hornets Sports & Entertainment strives to create a safe, healthy and enjoyable atmosphere for all fans, guests, employees, players, and performers that enter Spectrum Center.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.

Essential Duties and Responsibilities

• Maintain guest service standards as set by Hornets Sports & Entertainment
• Cashiering and register count out
• Acknowledge and greet fans as they enter your work area
• Replenishment of Fan Shop and kiosks with new stock
• End of night store and kiosk recovery
• Store and kiosk merchandising
• Ensure company assets are maintained and secured
• Solicit customer e‑mail address’ for e‑receipts
• Other duties as assigned

Required Skills, Experience and Abilities

To perform the job successfully, you should demonstrate the following competencies:

• Maintain guest service standards as set by Hornets Sports & Entertainment
• Cashiering and register count outAcknowledge and greet fans as they enter your work area
• Replenishment of Fan Shop and kiosks with new stock
• End of night store and kiosk recovery
• Store and kiosk merchandising
• Ensure company assets are maintained and secured
• Solicit customer e‑mail address’ for e‑receipts
• Other duties as assigned

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.