Fan Experience Retail Pro

Fanatics Collectibles; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Fanatics is seeking a Retail Associate to deliver a premier shopping experience at Fanatics stores. You will greet fans, help with product choices, and ensure an engaging, high-energy environment that reflects the Fanatics brand across events and home games.

The role requires flexibility to work evenings, weekends, and special events. Prior retail or hospitality experience and strong communication are valued as part of a fast-paced, team-oriented setting.

Qualifications

• Strong communication, interpersonal, and teamwork skills.
• Ability to work a flexible schedule including evenings, weekends, holidays, and events.
• Maintain professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping to create an engaging experience.
• Make recommendations based on conversations with fans.
• Process sales transactions using the Fanatics POS system and maintain POS standards.
• Collaborate with team members to deliver a high-quality fan experience.

Skills

Communication

Interpersonal skills

Teamwork

Education

High school diploma

Job description

Fanatics is seeking a Retail Associate to deliver a premier shopping experience at Fanatics stores. You will greet fans, help with product choices, and ensure an engaging, high-energy environment that reflects the Fanatics brand across events and home games.

The role requires flexibility to work evenings, weekends, and special events. Prior retail or hospitality experience and strong communication are valued as part of a fast-paced, team-oriented setting.