Sports Retail Experience Specialist

Fanatics; Philadelphia (Philadelphia County); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Fanatics is seeking an Associate Retail to deliver exceptional customer experiences and support store operations. You will apply product knowledge, assist customers, process transactions, and help maintain a clean, organized sales floor.

The role requires good communication, a customer-focused mindset, and willingness to work flexible hours, including nights, weekends, and holidays. Prior retail exposure with POS systems is a plus. Join Fanatics and contribute to a fast-paced, fan-centric team.

Qualifikationen

• 0-1+ year of retail or customer service experience preferred.
• Strong interpersonal and communication skills.
• Customer-focused mindset with a positive and proactive attitude.
• Basic familiarity or openness to using AI-enabled tools.
• Ability to work in a fast-paced environment.
• Basic math and technology skills (POS systems, mobile tools).
• Ability to follow direction and work both independently and in a team.
• Flexible availability including nights, weekends, and holidays.

Aufgaben

• Deliver outstanding customer service by engaging, assisting, and building relationships with customers.
• Support sales goals by driving product awareness, upselling, and cross-selling.
• Operate POS systems accurately for transactions, returns, and exchanges.
• Maintain sales floor standards including merchandising, cleanliness, and organization.
• Assist with inventory tasks including restocking, tagging, and cycle counts.
• Support omni-channel operations.
• Follow company policies on cash handling, loss prevention, and safety.
• Collaborate with team members to ensure smooth daily operations.
• Adapt to changing business needs and support peak store hours.

Kenntnisse

Interpersonal skills

Communication skills

Customer-focused mindset

AI-enabled tools familiarity

Ability to work in fast-paced env

POS familiarity

Tools

POS systems

Mobile tools

AI-enabled tools

Jobbeschreibung

Fanatics is seeking an Associate Retail to deliver exceptional customer experiences and support store operations. You will apply product knowledge, assist customers, process transactions, and help maintain a clean, organized sales floor.

The role requires good communication, a customer-focused mindset, and willingness to work flexible hours, including nights, weekends, and holidays. Prior retail exposure with POS systems is a plus. Join Fanatics and contribute to a fast-paced, fan-centric team.