Fan Experience Leader: Retail Keyholder (40% Discount)

Dallas Cowboys & Jones Entities

North Capisallo Colonia (TX)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Eligible for 40% off Employee Discount
Paid Sick Time
Bi-Weekly Pay with On Demand Pay Flexb
Access to Employee Assistance Programs

Job summary

Dallas Cowboys Pro Shops is seeking a Keyholder to reinforce our selling culture and deliver an exceptional customer experience. You will help drive sales while upholding store standards, training teammates, and balancing service with operations in a fast-paced retail environment.

You will welcome fans, assist with product knowledge, and support onboarding and merchandising efforts, including openness to flexible hours and the Cowboys’ team values.

Qualifications

  • High School Diploma or GED required
  • Must be at least 18 years old
  • Previous retail experience preferred
  • Able to stand for extended periods (4 hours or longer)
  • Able to lift 30lbs
  • Upholds honesty and integrity in all decisions
  • Demonstrates flexibility and adaptability to changes
  • Able to work flexible hours including nights, weekends and holidays
  • Eligible for 40% off Employee Discount
  • Paid Sick Time
  • Bi-Weekly Pay with On Demand Pay Flexibility
  • Access to Employee Assistance Programs

Responsibilities

  • Creates a fun and energetic environment for fans and teammates.
  • Empowers teammates to utilize the Star Service model and selling skills for world-class shopping.
  • Exhibits a customer-focused mentality to go over and beyond for fans.
  • Educates oneself and teammates on product knowledge and campaigns to promote to customers.
  • Upholds store visual merchandising standards.
  • Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room.
  • Balances customer service with required operational tasks.
  • Completes opening/closing procedures.

Job description

Dallas Cowboys Pro Shops is seeking a Keyholder to reinforce our selling culture and deliver an exceptional customer experience. You will help drive sales while upholding store standards, training teammates, and balancing service with operations in a fast-paced retail environment.

You will welcome fans, assist with product knowledge, and support onboarding and merchandising efforts, including openness to flexible hours and the Cowboys’ team values.

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