Family Support Specialist - Crisis Response & Home Visits

Kansas Traffic Safety Resource Office; Wichita (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

The position focuses on safeguarding the safety, stability, and well‑being of children and families during referral periods, delivering culturally competent services, and following evidence‑based practice models. Staff meet tight timelines, collaborate with case managers, and maintain thorough documentation while providing resources and transportation as needed.

The role requires availability for 24/7 responses to family crises, frequent travel between DCCCA locations, and liaison work with

Responsibilities

• Provides for the safety, stability and well‑being of children and families during the referral period.
• Delivers culturally competent services using a strengths‑based approach to children and families consistent with evidence‑based practice models.
• Makes decisions on guidelines provided by the supervisor, family preservation standard procedures and policies, evidence‑based practice model, and DCCCA organizational policies.
• Meets DCF timelines to connect with the family within 24 hours of referral; facilitates the initial family meeting within 48 hours of referral; completes an assessment‑based case plan within 20 days of referral; and closes the case within 3‑6 months of referral.
• Engages and works in partnership with the case manager and families to complete assessments.
• Meets with the family in the home weekly to monitor family progress toward their case‑plan goals and assesses each child’s safety.
• Assesses each child’s safety with every family contact and reports all suspected child abuse or neglect.
• Provides support and resources to families in nutrition, hygiene, household and time management, home and child safety, basic parenting, transportation, problem solving, and communication.
• Works closely with the case manager to provide services for the family and make decisions about child well‑being.
• Remains current on the availability of community resources and assists all families in obtaining assistance.
• Acts as a liaison with schools to obtain child records, attend conferences, track attendance, and support achievement.
• Acts as a liaison with behavioral health and child placement agencies to support treatment and respite plans.
• Provides transportation as necessary to meet established program achievement and fidelity goals.
• Collects drug screens as necessary.
• Documents case activities and information weekly.
• Appears and testifies in court as required.
• Responds promptly to family crisis situations, documents incidents, and is available 24/7 to clients.
• Promotes and practices teamwork in all activities.
• Fosters and maintains professional relationships with families, community partners, and peers.
• Participates in professional development that is relevant to the role.
• Regularly drives to various DCCCA locations and other business locations throughout the day or night as required.

Job description

The position focuses on safeguarding the safety, stability, and well‑being of children and families during referral periods, delivering culturally competent services, and following evidence‑based practice models. Staff meet tight timelines, collaborate with case managers, and maintain thorough documentation while providing resources and transportation as needed.

The role requires availability for 24/7 responses to family crises, frequent travel between DCCCA locations, and liaison work with