Family Support Specialist

Youth Advocate Programs Inc.; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 36,000 - 48,000; Part time

Job summary

Youth Advocate Programs, Inc. in Bethlehem, PA is seeking a Family Support Specialist to deliver quality community-based services with flexible, adjusted hours.

The role includes 15-20 hours per week with most hours billable or face-to-face intervention, plus 2–5 hours of weekly direct client contact depending on case complexity. Develop individualized service plans, coordinate with social agencies, provide counseling and advocacy, and document progress.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, or related field preferred (or equivalent).
• 1–2 years of experience in family support and case management.
• Strong knowledge of local resources and support systems.
• Strong communication and organizational skills with attention to case documentation.
• Proficient in Microsoft Office; experience with an EHR system is a plus.
• Bilingual applicants preferred but not required.
• Reliable transportation, valid driver's license, and current auto insurance required.

Responsibilities

• Develop individualized service plans with goals from referrals.
• Coordinate and implement community-based services with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families.
• Report incidents and update supervisors and CYF caseworkers.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for participants and teams.
• Complete assessments, closings/aftercare, daily progress notes, and weekly billing documents.

Skills

Strong communication

Organizational skills

Attention to detail

Microsoft Office

Bilingual (preferred)

Education

Bachelor's degree in Social Work, Human Services, Psychology, or related field

Tools

Electronic Health Record (EHR) system

Job description

Summary of the Position: Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15-20 hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly.

• Develop individualized service plans incorporating the identified goals provided in the initial referral.
• Assist with the innovative coordination and implementation of community based services while working closely with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team.
• Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for all participants and teams.
• Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents.

Qualifications/Requirements:

• Bachelor's degree in Social Work, Human Services, Psychology, or related field is preferred (or equivalent experience)
• 1 to 2 years of experience in family support and case management
• Strong knowledge of local community resources and support systems
• Strong communication and organizational skills with attention to detail in case documentation.
• Proficient in Microsoft Office. Experience using an Electronic Health Record (EHR) system is a plus.
• Bilingual Applicants preferred but not required
• Position requires reliable transportation, valid driver's license, and current auto insurance coverage.

Benefits Available:

• Medical/Prescription
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• 403(b) Retirement Savings Plan
• Pet Insurance
• Paid time off
• Paid Holidays
• Direct Deposit
• Weekly Pay
• Flexible Schedule

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

#pajobs

Travel Required

Yes . Transportation of clients with Northampton county

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.