Family Support Navigator — Early Steps

Easter Seals Florida Inc; Florida; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Holidays, Vacation, Sick, and PTO

401K Savings Plan

Professional Development opportunities

Wellness Program

Job summary

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator to support families of young children eligible for IDEA, Part C services through the Space Coast Early Steps program. The FSC coordinates evaluations, IFSPs, and transitions, serving as a central contact from start to end of the journey.

You will work with a multidisciplinary team to ensure timely services, advocacy, and resource navigation, while maintaining case notes and CMS billing practices.

Qualifications

• Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
• One year of professional experience with young children and families in teaching, case management, counseling, or similar roles.
• Ability to secure and maintain a Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, confidentiality/privacy laws.
• Ability to travel to family homes and adjust schedule.

Responsibilities

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
• Promote and strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources.
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns.
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations.
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
• Assist families not pursuing Part B with developing an appropriate post-Part C plan.
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.

Skills

Strong documentation

Time-management

Organizational skills

Travel to families

Empathy and professionalism

Education

Bachelor’s degree in related field

Job description

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator to support families of young children eligible for IDEA, Part C services through the Space Coast Early Steps program. The FSC coordinates evaluations, IFSPs, and transitions, serving as a central contact from start to end of the journey.

You will work with a multidisciplinary team to ensure timely services, advocacy, and resource navigation, while maintaining case notes and CMS billing practices.