Family Support Lead - Data-Driven Community Advocate

Urban-Strategies-In; Minneapolis (MN); On-site; USD 58,000 - 63,000; Full time

Job summary

Urban Strategies, Inc. in Minneapolis, MN, is seeking a Family Support Specialist III to provide comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life.

They lead the team in developing strategies to ensure family stability and success. This full-time role requires a Bachelor's degree, 5 years in nonprofit/human services, and strong communication, data analysis, and confidentiality.

Qualifications

• Bachelor's Degree required, Master’s preferred, or equivalent education/experience.
• 5 years of nonprofit or human services experience.
• Valid driver’s license and access to a car for work.
• Ability to handle privileged information confidentially.
• Strong independent and teamwork skills.
• Availability for evening/weekend events and travel.
• Excellent verbal and written communication.
• Proficient in facilitating group processes.
• Proficient in MS Office Suite and other software.

Responsibilities

• Lead family support meetings to review complex issues and ensure residents receive necessary services.
• Coordinate with On-site Project Manager and service providers based on resident progress.
• Monitor data quality and completeness in LEARN.
• Prepare progress reports for stakeholders.
• Analyze data and develop strategies with the Senior Project Manager and management team.
• Conduct intake, assessments, and visits for residents.
• Assist residents in accessing community resources.
• Advocate for residents and coordinate service delivery.
• Maintain privacy and confidentiality of resident information.
• Enter and track resident data in LEARN.
• Maintain effective partnerships internally and externally.
• Participate in program meetings and other related meetings.
• Perform assigned job duties.

Skills

Verbal communication

Written communication

Teamwork

Data analysis

Confidentiality

Cultural sensitivity

Time management

Public-facing coordination

Education

Bachelor's degree

Master's degree preferred

Equivalent education/experience

Tools

LEARN

MS Office Suite

Job description

Urban Strategies, Inc. in Minneapolis, MN, is seeking a Family Support Specialist III to provide comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life.

They lead the team in developing strategies to ensure family stability and success. This full-time role requires a Bachelor's degree, 5 years in nonprofit/human services, and strong communication, data analysis, and confidentiality.