Family Support & Financial Wellness Specialist

Urban-Strategies-In; Houston (TX); On-site; USD 53,000 - 65,000; Full time

Job summary

Urban Strategies, Inc. in Houston, TX is seeking a Family Support Specialist II to provide comprehensive case management and coordinate with community services to promote economic self-sufficiency for families and seniors.

Responsibilities include intake, development planning, data tracking in LEARN, and coordinating services for up to 100 clients, with occasional evening/weekend hours and travel up to 25%.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or related field.
• 3+ years of experience as a case manager or with low-income households; health services experience a plus.
• Valid driver’s license and automobile availability for work use.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong team collaboration.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

Responsibilities

• Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's LEARN system, attend community and program-related meetings.
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Provide resources and knowledge for clients to access capital, including loans for housing and consumer products, to build credit and wealth.
• Offer consultation services in financial management and goal-setting.
• Host in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Support and promote development of the USI CDFI client base.

Skills

Case management

Communication

MS Office (Excel)

Independent & proactive

Education

Bachelor’s degree in Social Work/Sociology/Psychology

Tools

LEARN system

Job description

Urban Strategies, Inc. in Houston, TX is seeking a Family Support Specialist II to provide comprehensive case management and coordinate with community services to promote economic self-sufficiency for families and seniors.

Responsibilities include intake, development planning, data tracking in LEARN, and coordinating services for up to 100 clients, with occasional evening/weekend hours and travel up to 25%.