Family Support Navigator II

Urban Strategies, Inc; Minneapolis (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Urban Strategies, Inc. seeks a Family Support Specialist II to deliver comprehensive case management, referrals, and coordinated community services that promote economic self-sufficiency for families and enhance life quality for seniors and people with disabilities.

You will collaborate with a multidisciplinary team to determine suitable approaches, support neighborhoods, and align with HUD program requirements.

Qualifications

• Bachelor’s degree in social work, sociology, psychology, or related field.
• 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.
• Valid driver’s license and automobile availability for work use.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethics, with strong team collaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

Responsibilities

• Conduct intake, assessments, enroll residents in family support programs, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's LEARN system, attend community and program-related meetings.
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.
• Offering consultation services in financial management and goal-setting.
• Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Supporting and promoting the development of the USI CDFI client base.

Skills

Communication skills

Team collaboration

Organizational skills

Time management

Confidentiality

Evening/weekend availability

Education

Bachelor’s degree in social work or related field

Tools

MS Office Suite

Excel

Job description

Urban Strategies, Inc. seeks a Family Support Specialist II to deliver comprehensive case management, referrals, and coordinated community services that promote economic self-sufficiency for families and enhance life quality for seniors and people with disabilities.

You will collaborate with a multidisciplinary team to determine suitable approaches, support neighborhoods, and align with HUD program requirements.