Family Services Navigator & Case Aide

Northside Center; New York (NY); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Northside Center for Child Development in New York City seeks a Case Aide to provide administrative and client-service support to Case Planners coordinating services for children, individuals, and families. The role includes home visits, assessments, service planning, referrals, documentation, and progress monitoring to ensure access to resources and services.

The Case Aide collaborates with families, service providers, and community partners to promote family stability, self-sufficiency, and

Formación

• High school diploma or higher required.
• Experience working with children and families preferred.
• Ability to travel to client homes throughout Harlem, Washington Heights, and Inwood.
• Proficient in CONNECTIONS and PROMIS databases.
• Bilingual English/Spanish preferred.

Responsabilidades

• Assist Case Planners in providing services to assigned families, including conducting home visits and supporting ongoing case management activities.
• Identify and connect families to community resources and support services, helping them access needed assistance.
• Conduct school visits for children in the program and assist families in obtaining medical care, food assistance, public benefits, and housing-related resources.
• Provide coverage for assigned families during Case Planner absences by conducting home visits to assess family safety, well-being, and risk factors.
• Participate in Family Team Conferences (FTCs), ACS meetings, and other case-related planning and review meetings as assigned.
• Maintain accurate and timely documentation of services provided and client interactions in the New York State CONNECTIONS system.
• Record family contacts and service activities in the ACS PROMIS system within established timeframes.
• Utilize ACS Workforce Institute training and other professional development opportunities to enhance knowledge and effectiveness in the Case Aide role.
• Collaborate with Case Planners, service providers, and community partners to support positive outcomes for children and families.

Descripción del empleo

Northside Center for Child Development in New York City seeks a Case Aide to provide administrative and client-service support to Case Planners coordinating services for children, individuals, and families. The role includes home visits, assessments, service planning, referrals, documentation, and progress monitoring to ensure access to resources and services.

The Case Aide collaborates with families, service providers, and community partners to promote family stability, self-sufficiency, and