Family Services Case Aide — Court & Crisis Support

SCO Family of Services; Deer Park (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

SCO Family of Services seeks a Case Aide to support families in New York. You will supervise family time, provide transportation, and coach visits to promote healthy engagement. You will complete documentation within 7 business days and collaborate with case planning teams on court documents and permanency reports.

You will assist families with obtaining vital documents, accompany them to appointments, and navigate public assistance programs. Travel to different sites and homes is expected.

Qualifications

• Excellent oral and written communication.
• Basic computer literacy including Microsoft Office.
• Bilingual abilities are strongly encouraged.

Responsibilities

• Support and supervise family time between parents and children and provide transportation as needed.
• Provide visit coaching to support healthy family engagement.
• Complete ongoing documentation within 7 business days of events.
• Assist with Permanency Hearing Reports and court documents as needed.
• Gather vital documents (birth certificates, SS cards, etc.).
• Accompany families to appointments (school, medical, drug treatment).
• Assist families through Public Assistance and PATH processes, with referrals as needed.
• Meet families at home or in the community and assist during crises.
• Attend court appearances and interdisciplinary team meetings as required.
• Fulfill mandated reporter duties and communicate safety and permanency issues.

Skills

Oral communication

Written communication

Microsoft Office

Bilingual abilities encouraged

Education

High School Diploma

Associates degree preferred

Driver's license

Job description

SCO Family of Services seeks a Case Aide to support families in New York. You will supervise family time, provide transportation, and coach visits to promote healthy engagement. You will complete documentation within 7 business days and collaborate with case planning teams on court documents and permanency reports.

You will assist families with obtaining vital documents, accompany them to appointments, and navigate public assistance programs. Travel to different sites and homes is expected.