Family Services Field Aide – Court & Community Support

SCO Family of Service; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

SCO Family of Service in New York, NY seeks a dedicated Case Aide to support families involved with foster care and related services. You will accompany families to appointments, assist with gathering documents, testify in court when needed, and collaborate with case planners, educators, and medical staff to promote safety and permanency.

The role requires strong communication, ability to travel 75% of the time, and a commitment to serving diverse communities.

Qualifications

• High School Diploma required; Associate degree preferred.
• Approved background clearances and fingerprinting required.
• Excellent oral and written communication.
• Basic computer literacy including Microsoft Office.
• Bilingual abilities encouraged.
• Knowledge of local welfare services is a plus.
• Be a team player with a constructive, cooperative attitude.

Responsibilities

• Support and supervise family time between parents and children, and between siblings and other resources.
• Provide visit coaching between parents and children to support healthy engagement.
• Complete ongoing documentation within 7 business days of events.
• Work with planning teams on Permanency Hearing Reports and court documents.
• Gather vital documents such as birth certificates and social security cards.
• Accompany families to appointments including school, medical, and treatment.
• Assist families through Public Assistance and PATH processes, with referrals.
• Meet with families in home or community settings; intervene in crises.
• Attend court appearances and interdisciplinary team meetings; report on services.
• Fulfill Mandated Reporter duties and discuss safety and permanency issues with supervisor.
• Collaborate with SCO foster care staff and external agencies and partners.

Skills

Oral and written communication

Computer literacy (Microsoft Office)

Bilingual abilities

Knowledge of welfare services

Team player

Education

High School Diploma

Associates degree preferred

Tools

Background clearances

Fingerprinting

Job description

SCO Family of Service in New York, NY seeks a dedicated Case Aide to support families involved with foster care and related services. You will accompany families to appointments, assist with gathering documents, testify in court when needed, and collaborate with case planners, educators, and medical staff to promote safety and permanency.

The role requires strong communication, ability to travel 75% of the time, and a commitment to serving diverse communities.