Family Service Sales Counselor — Flexible Hours

Service Corporation International; Charlotte (NC); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a motivated Sales Professional in Charlotte to serve families by presenting at-need cemetery arrangements and selling pre-need plans. You will lead generation activities, build trust with client families, and collaborate with funeral directors and staff to deliver high-quality service.

The role requires 1-2 years of customer service or sales experience, a valid driver's license, and the ability to work evenings/weekends.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or equivalent education/experience.
• 1-2 years of customer service or sales experience preferred.
• Valid driver’s license with acceptable driving record.
• Insurance license if required by state law.

Responsibilities

• Lead generation: prospect and obtain referrals, network locally, present to families, track activities.
• Build relationships with families: respond to inquiries, listen, communicate respectfully, understand needs and provide value.
• Teamwork: collaborate with funeral directors and staff to ensure seamless service and follow up with families.

Skills

Customer service

Sales

Communication

Empathy

Computers/Software

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

Insurance license

Job description

Service Corporation International is seeking a motivated Sales Professional in Charlotte to serve families by presenting at-need cemetery arrangements and selling pre-need plans. You will lead generation activities, build trust with client families, and collaborate with funeral directors and staff to deliver high-quality service.

The role requires 1-2 years of customer service or sales experience, a valid driver's license, and the ability to work evenings/weekends.