Family Service Sales Counselor - Flexible Hours

S.E. Combined Services of Florida; Baltimore (MD); Vor Ort; USD 50.000 - 100.000; Vollzeit

Zusammenfassung

Service Corporation International in Baltimore, MD seeks a Family Service Counselor to lead generation, build compassionate relationships with families, and guide them through pre-need and at-need cemetery arrangements with personalized service.

The role emphasizes a strong commission-based incentive structure, with a target compensation range. A high school diploma and customer service or sales experience are favored.

Qualifikationen

• High school diploma or equivalent.
• 1-2 years of college or an equivalent education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state/province driver's license with an acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.

Aufgaben

• Lead Generation: Prospect at least 1-2 hours daily; obtain referrals; build community relationships; present to families; track activity for productivity.
• Build Relationships with Families: Respond to inquiries promptly; listen attentively; assess family needs; follow up to ensure satisfaction; prepare for appointments with professionalism.
• Teamwork: Coordinate with funeral directors and location staff to ensure seamless service; review past contacts to support current needs; share family concerns with the team.

Kenntnisse

Lead generation

Customer service

Sales experience

Communication

Empathy

Driving

Time management

Ausbildung

High school diploma or equivalent

2 years of college or equivalent

Tools

Computers

Software basics

Jobbeschreibung

Service Corporation International in Baltimore, MD seeks a Family Service Counselor to lead generation, build compassionate relationships with families, and guide them through pre-need and at-need cemetery arrangements with personalized service.

The role emphasizes a strong commission-based incentive structure, with a target compensation range. A high school diploma and customer service or sales experience are favored.